Customer Relation Executive – Malaysia Airlines
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With more than 42,000 passengers daily, to over 100 destinations across six continents, Malaysia Airlines is not only one of Asia’s largest but also one of the world’s best airlines. So if you have the passion for everything aviation, we are currently on the look out for talented, goal-driven and ambitious people like you to join our winning team.
Customer Relationship Executive (KLIA)
Responsibilities:
1. Key liaison to interact with and assist passengers in challenging situations such as extended delays, overbooked flights and other service breakages
2. Pro-active customer engagement to improve service delivery and avoid potential service breakage
Requirements:
1. Malaysian citizen, less than 30 years old
2. Possess a degree in any discipline. those with relevant experience in the hospitality/service industry will have an added advantage
3. Applicants without tertiary qualification but with a minimum 5 years experience in the hospitality service industry will also be considered
4. Successful candidates will be offered a 5 year contractual employment after which a permanent position may be offered, subject to performance
5. Work on shift
Kindly submit your application together with a detailed resume (email & contact no), certified true copies of certificates (SPM & others), academic transcripts, copy of identification card and a recent colour passport sized photo before 3 January 2009 to the following address:
MALAYSIA AIRLINES, AGM Manpower Resourcing
2nd Floor, Administration Building 4
MAS Complex B, Sultan Abdul Aziz Shah Airport
472000 Selangor
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