Customer Service Officer - Hunza Properties Berhad
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Exciting opportunities await DYNAMIC AND BUSINESS SAVVY individuals joining the team of HUNZA PROPERTIES BHD, a company listed on the Malaysian KLSE. Sharing Malaysia’s Vision 2020 and in line with our business focus, we are embarking on a strategic expansion. In readiness for growth, we have, in place, a human capital development program to groom our personnel. Individuals who join us must intend to build a long-term career with the company.
We are committed to growing within our area of specialization and expertise. Our mission is to excel in our chosen markets, deliver high-quality and high-valued products, care for the welfare of our employees, serve the interest of our shareholders and contribute to Malaysian community.
Individuals who intend to come on board should share our core values – RELIABILITY, INTEGRITY, GREATNESS, HUMAN CAPITAL DEVELOPMENT AND TEAMWORK.
Based in Penang, this position would suit individuals who are consider high-performers in their present roles but has reach the zenith in their organizations and is now seeking a platform to make their mark in a career of their choice.
Customer Service Officer (Penang Based)
Job Description:
1. Replying of complaints by purchasers & redirecting the complaints to the dept concerned and ensuring the problems had been rectified.
2. Sending of Birthday cards and seasonal greeting cards
3. Coordination of concierge services for completed projects
4. Company branding and corporate image
5. New project update to all relevant purchasers
6. Organizing of customer service activities such carnivals or joint promotions with other products
7. Promotion of Hunza Priority Card whereby repeat buyers will be given a certain percentage of discounts
8. Update of site progress
9. Publication of a bi-annually newsletter
Job Requirements:
1. Candidate need to have some sales and technical background (preferably in property development) and has good communications skills whether written or spoken.
2. Candidate must possess at least Diploma in Business Studies in related filed.
3. 3 to 5 years hands on experience in related field.
4. Conversant in English and Malay.
We offer attractive package to successful candidates
- Commensurate remuneration with your experience and ability
- PA and Hospitalization coverage
- Excellent training & development programme
- Good prospects for career advancement
Interested candidates are invited to apply on line, fax or write-in with complete resume stating telephone number, experience, current and expected salary together with recent passport-sized photograph (non-returnable) to :
Human Resources Department
Hunza Properties Berhad
5-4-8 / 11, Hunza Complex,
Jalan Gangsa, Island Park
11600 Penang, Malaysia
Tel: 04-6596210
Fax: 04-6566268
Website: www.hunzagroup.com
Closing Date: 18 May 2008
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