Software/Hardware/Support Consultant - Croesus IT Solutions Sdn Bhd
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As the global leader in the ERP software market, SAP addresses the needs of large enterprises under the most challenging of environments. SAP Business One was designed to cater for the needs of the small and medium business, whilst maintaining world best practices, and streamlining business process for efficiency and productivity at a scale and scope appropriate to their needs. We are an SAP Business Partner for the sales and implementation of their SAP Business One solutions for SMBs in Malaysia.
Software / Hardware / Support Consultant
Job Description
1. Responsible for providing technical consultation service.
2. Responsible for providing on-site system / network / application / implementation, support, and troubleshooting.
3. Responsible for providing help desk support.
4. Research, troubleshoot, and report all software bugs reported by customers.
5. Provide problem resolution in support of product version releases
6. Liaise with project manager to understand functional requirements.
7. Responsible for application development and undertaking application modules unit testing activities and application supports.
8. Provide support during implementation of software & systems
9. Analyze changes and impacts on existing application modules
10. Ensure projects meets quality requirements
Job Requirements
1. Bachelor’s degree in Computer Science or Information Systems preferred.
2. Minimum 2 years of working experience in IT industry with emphasis on technical support required.
3. Experience with database technologies including MSSQL and Crystal Reports.
4. Knowledge of Microsoft operating systems / platform. (i.e. Windows Servers, XP, Vista, SQL Server) and networking environments.
5. Knowledge of SQL Queries is a must.
6. Understanding or have experience in either/or OOP, XML , Web Programming , EAI
7. Advantageous to have CRM or ERP Software experience
8. Strong drive and self-interest to learn Technical and Platform Technology
9. Must have a strong customer focus with strong written and verbal skills.
10. Good English is a requirement; additional Asian language is a very strong plus.
11. Good attitude and reliable with good interpersonal and communication skills to deal with people from various technical and business backgrounds and at all levels.
12. Able to work independently as well as within a team.
Interested applicants are invited to submit us your application stating your full particulars, academic qualifications, working experience, current and expected salary. We regret that only shortlisted candidates will be notified.
Croesus IT Solutions Sdn Bhd
78-3rd Floor, Wisma Hing,
Jalan SS2/72, 47300 Petaling Jaya.
Selangor, MALAYSIA
Email:
Tel: + 603 - 7955 3208
Hot-line : + 603 - 7960 4093
Tel & Fax : + 603 - 7957 8589
Closing Date : 16 March 2008
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